Responsible Gaming

Gamble for entertainment

Gambling involves risk, and outcomes are determined by chance. No strategy, system or pattern can guarantee a win. Previous results do not affect future results, and a losing session does not mean that a win is due. You should only gamble with money you can afford to lose after essential expenses and financial commitments have been met.

A responsible approach means deciding in advance how much time and money you are comfortable spending. Treat this amount as an entertainment expense, similar to the cost of a meal, film or other leisure activity. Do not increase your budget because you are winning, losing or feeling pressure to continue. Gambling is not a source of income and should never be relied on to pay bills or debts.

• Only gamble with your own money and never use funds set aside for rent, bills, food, education or other essential needs.
• Set a spending limit and a time limit before you start playing.
• Keep gambling separate from household finances and other financial obligations.
• Take regular breaks and avoid gambling when tired, upset, stressed or under the influence of alcohol or other substances.
• Never chase losses by depositing more or increasing your bet amounts.
• Do not borrow money, use credit or sell possessions to fund gambling.
• Do not gamble to escape difficult feelings, boredom, loneliness or financial pressure.
• Remember that a win is never guaranteed, regardless of previous results or the amount you have spent.

You are responsible for deciding whether gambling is appropriate for you. If you are unsure, consider not gambling and seek independent advice before continuing. Taking a pause early can help prevent gambling from becoming a source of financial, emotional or relationship harm.

Set limits and stay in control

Limits can help you manage gambling before it becomes difficult to control. Depending on the options available on your account, you may be able to set restrictions relating to deposits, spending, losses, session length or time spent on the site. Review the available account tools and choose limits that reflect your personal budget and circumstances.

Practical steps for safer play

1. Decide your maximum gambling budget for a day, week or month before playing.
2. Set an amount and time limit using the responsible gambling tools available on your account.
3. Record your deposits, withdrawals and playing time so you have a clear view of your activity.
4. Stop when you reach your limit, even if you are winning or believe a win is close.
5. Do not change your limits simply because you are losing or trying to continue playing.
6. Review your gambling regularly and change your limits if your financial or personal circumstances change.

Limits are designed to support your plans, but they are not a substitute for personal judgement. If you find that you are repeatedly changing, removing or avoiding your limits, stop gambling and seek support. You may also wish to ask for a temporary break, account restriction or account closure through the available account process.

Taking a break or closing your account

If gambling is no longer enjoyable or is affecting your life, consider taking a temporary break. You can also ask for your account to be closed or for access to be restricted. Treat a break or restriction seriously: do not open another account, use another person’s account or look for ways around the restriction. If you request an account closure or gambling break, follow the instructions provided through the relevant account or support process.

A break can provide time to consider your gambling habits, finances and wellbeing without the pressure of making decisions during a session. You may also wish to remove saved payment details, avoid gambling-related promotional material and tell a trusted person about your decision.

Recognise signs of harmful gambling

Harmful gambling can affect people in different ways. It may develop gradually, and the impact may not be obvious at first. Paying attention to changes in your behaviour, finances, relationships and wellbeing can help you act early. Consider pausing if gambling is becoming more important than your usual responsibilities or activities.

Possible warning signs include:

• Spending more time or money gambling than you planned.
• Trying to win back money after a loss or feeling unable to stop during a session.
• Hiding or minimising your gambling from family, friends or colleagues.
• Borrowing money, using credit or selling belongings to gamble.
• Missing work, study, appointments or social activities because of gambling.
• Feeling restless, irritable or anxious when you cannot gamble.
• Gambling to escape stress, sadness, loneliness or other difficult feelings.
• Arguing with people close to you about gambling or experiencing relationship problems.
• Having difficulty paying bills or meeting other financial responsibilities.
• Feeling guilt, shame, hopelessness or a loss of control after gambling.
• Returning to gambling soon after deciding to stop or take a break.
• Spending time thinking about gambling when you should be focused on other matters.

One warning sign does not necessarily mean that you have a gambling problem, but it is a reason to pause and review your behaviour. If several signs apply to you, stop gambling and seek confidential support. Speaking with a qualified counsellor, financial counsellor, health professional or trusted person can be a useful first step.

It is also important to consider the effect gambling may have on people close to you. Financial stress, secrecy and repeated arguments can affect families and relationships. If someone you care about is experiencing gambling harm, you can seek advice for yourself and learn how to offer support without taking responsibility for their gambling.

Support, age and account safety

If gambling is causing concern, help is available through Australian gambling support services, health professionals, financial counsellors and community organisations. You do not need to wait until a problem becomes severe before asking for assistance. Independent support can help you understand your options, create a practical plan and address financial or emotional impacts.

If gambling is affecting someone close to you, seek advice for yourself as well. Set clear boundaries around money, avoid covering gambling-related debts where doing so may increase harm, and encourage the person to obtain professional support. If you or someone else is in immediate danger or experiencing a crisis, contact the appropriate emergency or crisis service in your area.

Protecting young people

Online gambling is intended for adults who meet the applicable legal age requirements. Minors must not use a gambling account or access gambling services. Parents and guardians should keep devices, passwords and payment methods secure, use available parental controls and supervise young people’s internet use where appropriate. Do not allow a minor to use your account, payment method or login details.

Keep your account secure

Use a strong, unique password and do not share your login details with anyone. Sign out on shared devices and contact support through the available account channels if you believe another person has accessed your account. You should never allow another person to gamble through your account, and you should not use another person’s account.

King Johnnie Casino may provide responsible gambling information, account tools and assistance with account restrictions. These measures support safer play, but they cannot remove the risks associated with gambling and do not guarantee that harm will not occur. Gambling decisions remain your responsibility. Read the applicable site terms and account information carefully, and contact the available support team if you need help understanding the options provided.